Our Policies

Strict: Full refund if cancellation is within 48 hours of booking

Each property has it’s own policies, please refer to property for full details.

-Cleaning fees are always refunded if the reservation is canceled before check-in.
-Accommodation fees (the total nightly rate you’re charged) are refundable in certain circumstances as outlined below.
-If there is a complaint from either party, notice must be given within 24 hours of check-in.
-Cancellation policies may be superseded by the Guest Refund Policy, extenuating circumstances, or cancellations for any other reason permitted under the Terms of Service. Please review these exceptions under each property details.

Checkin & Checkout

The standard check in and out times are 3pm check in and 10-11am checkout. Each property has its own specific times, we do also accomodate specific times for our rentals depanding on availability. 

House Rules

Because each vacation rental is unique, each home has it’s own sets of house rules that may include / exclude some restrictions, such as being pet friendly or equipt for parties. See each property for its own house rules. 

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